Who We Are
ABOUT THE MATCH
The National Resident Matching Program (“The Match”) is an independent, non-profit organization founded in 1952 to provide a systematic way of placing medical school students into graduate medical education (GME) positions in United States teaching hospitals. In 65 years, The Match has grown to include international medical school students and graduates among its applicants in the Main Residency Match® and the more than sixty Fellowship Matches managed through its Specialties Matching Service®. National Resident Matching Program International® (NRMPI®), a wholly-owned subsidiary, offers matching services to private and governmental agencies located outside the U.S. and Canada.
The Match is the largest health care matching service in the world, meeting the needs of more than 50,000 medical students and graduates annually who compete for more than 40,000 residency and fellowship positions. The Match also offers unparalleled data resources and is committed to research that benefits the GME community.
MESSAGE FROM CHAIR AND PRESIDENT/CEO
2017 was a banner year for the National Resident Matching Program (NRMP®). The Main Residency Match and the Specialties Matching Service saw record-high participation, and NRMP published an article in the Journal of the American Medical Association (JAMA) explaining policies that ensure the integrity of the Matching Program. Staff traveled domestically to share Match data, discuss policy changes, and answer constituents’ questions about the Match, and internationally attended meetings in Chile and Finland to introduce NRMP services to new audiences. We also renewed our partnership with the Health Authority of Abu Dhabi to provide matching services beyond 2020. NRMP remains committed to supporting constituents by ensuring the Matching Program delivers accurate results and is transparent and accessible. Customer service efforts remained strong.
Strengthening constituent relationships was a major focus in 2017. NRMP convened its second national stakeholder conference, Transitions to Residency: Conversations Across the Medical Education Continuum, with best-selling authors Anna Quindlen and Dr. Daniel Goleman as keynote speakers. NRMP also transitioned its Match websites to mobile responsive platforms and collaborated with instructional design experts to usher in a new wave of online support guides and visual tools.
Lastly, 2017 brought a transition in leadership of the NRMP Board of Directors and the onboarding of new members. Interest in serving on the Board remains high, and we are proud of the diverse experience, background, and opinion that Board members bring to the table. We strive to provide the best support, connections, resources, and representation to our constituents. This report highlights our accomplishments in 2017, and we hope you will take a moment to read it. New opportunities will unfold in 2018, and we look forward to sharing them with you.
Susan Guralnick, M.D., Chair
Mona M. Signer, M.P.H., President and CEO
YEAR IN REVIEW
In 2017, NRMP continued to support constituents domestically and abroad with outstanding matching services and resources: participation in the Main Residency and Fellowship Matches was the largest in history, our international matching partnership was renewed, and informative reports and journal articles were published.
Call center staff continued to provide accurate and timely information to constituents. During peak periods for the 2017 Main Residency Match:
Phone call handle response rates averaged 92 percent
Customer satisfaction with online chat responses averaged 95 percent
Customer satisfaction with email responses averaged 97 percent
Avg. Monthly Website Visitors
NRMP Media Mentions
Board of Directors
C. Bruce Alexander, MD
University of Alabama School of Medicine
Keith B. Armitage,MD
University Hospital Case Medical Center
Carol Berkowitz, MD
UCLA-Harbor Medical Center
Deborah S. Clements, MD
Northwestern Feinberg School of Medicine
Donna D. Elliott, MD, EdD
USC Keck School of Medicine
Holly J. Humphrey, MD
University of Chicago Pritzker School of Medicine
Marc J. Kahn, MD, MBA
Tulane University School of Medicine
Daniel W. Morrissey, OP
Maria C. Savoia, MD
University of California, San Diego School of Medicine
Edward S. Salsberg, MPA
George Washington University
Zaid I. Almarzooq, MBBCh
New York Presbyterian Weill Cornell Medical Center
Jessica G. Fried, MD
Hospital of the University of Pennsylvania
Elliott D. Kozin, MD
Massachusetts Eye and Ear Infirmary
University of Maryland School of Medicine
Icahn School of Medicine at Mount Sinai